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Introduction
In recent trend, Hotels are working on in speeding up, simplifying and personalizing the check-in process. Hence, this is the point where a Fully Automated Frontdesk Solution, specifically Hotel Kiosk System comes into picture.
E-Soft Hotel Kiosk provided a simple, easy & convenient way for guest to check in themselves to the hotel room, it has come with the features to check in the guest with reservation or walk in guest.
Features
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IMPROVE GUEST EXPERIENCE
Reduce the Time-Consuming Procedure in Check in/ out, which in turn improve customer satisfaction.
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REDUCE BUSINESS COST
Lower the Number of Workforce needed in the reception counter to handle 24/7 Hotel Operation.
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SELF CHECK IN/OUT
The kiosk allows guests to check-in (Both Walk in & Reservation) and check-out anytime. The guests could check the availability and select the preferred room via the kiosk system.
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ENHANCE SECURITY
Reduce the Dependence on Human Work, Better control in Human Error & Improve in Accuracy.
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GUEST TRANSACTION
The hotel kiosk is able to handle guest payment in cash. Also, the process of deposit collection and refund can be automated.
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ROOM CARD GENERATION
The hotel kiosk is ready to be integrated with Hotel Door Lock System, which enables the hotel to issue and clear door card via the kiosk.
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